Last updated: January 31, 2026
At Everhealth, we want you to be completely satisfied with your purchase. This Cancellation and Return Policy outlines the terms and conditions for canceling orders and returning products. Please read this policy carefully before making a purchase.
You may cancel your order before it has been shipped. To cancel an order:
Once an order has been shipped, it cannot be canceled. However, you may refuse delivery or return the product as per our return policy outlined below.
Products may be returned within 7 days of delivery if they meet the following conditions:
The following items cannot be returned:
To initiate a return, please follow these steps:
Once your return is received and inspected, we will send you an email notification. If approved, your refund will be processed according to the following timeline:
Please note that shipping charges are non-refundable unless the return is due to our error (wrong product, damaged product, etc.).
We currently do not offer direct exchanges. If you wish to exchange a product, please return the original item for a refund and place a new order for the desired product.
If you receive a damaged or defective product, please contact us immediately with photos of the product and packaging. We will arrange for a replacement or full refund, including shipping charges, at no additional cost to you.
Customer's responsibility: If the return is due to change of mind or personal preference, you will be responsible for return shipping costs.
Our responsibility: If the return is due to our error (wrong product, damaged product, defective product), we will cover all return shipping costs.
If you have any questions about our Cancellation and Return Policy, please contact us at:
Email: everhealth.org@gmail.com
Phone: +91 8606914249
Address: Everhealth, 14/211 Police station road, Kadirur, Thalassery, Kannur-670642, Kerala, India
